Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including when you register for a client portal account, submit an enquiry through our contact form, or communicate with us by email or telephone.

Personal information we collect may include: full name, email address, telephone number, company name, job title, and any other information you choose to provide.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard server logs and, where applicable, analytics tools.

2. How We Use Your Information

We use the information we collect to: operate and maintain your client portal account; respond to your enquiries and provide customer support; send transactional emails such as account verification and order updates; comply with applicable legal and regulatory obligations; and improve our website and services.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing (EEA / UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: performance of a contract (to provide our services); compliance with a legal obligation; and our legitimate interests in operating and improving our business, where those interests are not overridden by your rights.

4. Disclosure of Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations. These include hosting and infrastructure providers, email delivery services, and analytics providers.

We may also disclose your information where required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, our clients, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Client portal account data is retained for the duration of the business relationship and for a reasonable period thereafter.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; to object to or restrict certain processing; and to data portability. To exercise any of these rights, please contact us at legal@usnaturaloillcc.com.

8. Cookies

Our website uses essential cookies required for authentication and session management. We do not use advertising or tracking cookies. By using our website, you consent to the use of essential cookies as described in this policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

US Oil & Natural Resources LLC Email: legal@usnaturaloillcc.com Telephone: +1 (512) 650 7705